COMPANY POLICIES


​EVALUATION NO SHOW

​Our office will attempt to contact you to confirm your evaluation the week of your appointment. If you fail to show the date of your appointment without calling to cancel/reschedule, a $25 fee will be required prior to rescheduling your child's evaluation.


ATTENDANCE POLICY​​

INSURANCE ACCEPTED

THANK YOUR FOR YOUR INTEREST IN BECOMING A PATIENT AT SMSS. TO BEGIN THE REFERRAL PROCESS, PLEASE CALL THE OFFICE AND A MEMBER OF OUR STAFF WOULD BE HAPPY TO ANSWER ANY QUESTIONS YOU MIGHT HAVE AND GET THE PROCESS STARTED. PLEASE SEE BELOW FOR COMMONLY ASKED QUESTIONS AND SPECIFIC INFORMATION REQUIRED PRIOR TO BEGINNING SERVICES. 

  • Please contact the office for privat
  • Screenings: FREE

BECOME A PATIENT

FREQUENTLY ASKED QUESTIONS


DOES MY CHILD NEED AN EVALUATION BEFORE STARTING SERVICES?

​​If your child has received an occupational therapy or physical therapy evaluation within the last 5 months, a reassessment is not necessary if you are able to provide a complete copy of the assessment and any progress summaries completed since the initial evaluation. If it has been greater than 6 months or your child has never had an assessment completed, a comprehensive evaluation is required before services can begin.  


​WHAT SHOULD I BRING TO MY CHILDS EVALUATION?

Detailed medical history/documentation and any previous testing/treatment documentation including speech-language, PT, OT assessments, progress reports, developmental testing, psychological testing, IEP, IFSP, etc.


HOW LONG ARE THE SESSIONS?

​Evaluation: 1-2 hours

OT/PT Sessions: 45-60 minutes  


WILL MY CHILD SEE THE SAME THERAPIST EACH SESSION?

Here at SMSS we believe in a collaborative approach meaning your child will have their main treating therapist but may be seen by other therapists if they are receiving more than one service and/or receiving treatment more than once a week. This allows for increased collaboration to determine the best possible treatment plan and approaches for treating your child. This also allows for increased opportunities for makeup sessions when needed. SMSS and SCSS are a team and we believe that by working together we can provided unparalleled services to you and your child. 

  • If you are more than 15 minutes late for your appointment and fail to notify us, treatment may be cancelled and a fee charged for missing the appointment. 
  • A scheduled appointment MUST BE CANCELLED AT LEAST 24 HOURS IN ADVANCE or a fee will be charged for that appointment.
  • Failure to show up for an appointment (“NO SHOW”) without notifying us will result in a fee being charged for that appointment. Furthermore, 2 consecutive no-shows will result in the cancellation of all remaining scheduled appointments.
  • At week’s end, ALL PATIENTS, regardless of insurance/third party payor, will be charged a $25 CANCELLATION FEE for each late, late-cancelled, or no-show appointment. THE PATIENT IS RESPONSIBLE FOR THE FEE, NOT THE INSURANCE/THIRD PARTY PAYOR.
  • No cancellation fee will be charged if the missed appointment is made up within the same week it was scheduled on a day that you do not have another appointment scheduled.

We are currently in the process of becoming in network providers with BCBS, UHC, and Aetna. If you have out of network benefits, your insurance may cover therapeutic services. Please contact us to learn more regarding private insurance plans and coverage of services. 

  • Tricare
  • Medicaid



PRIVATE PAY RATES